Facility Management is a discipline born in the United States, to meet the ever-increasing demand of the global market for management services and assistance to big companies. Through the professionalization and in-depth study of the Facility Manager, companies are able to solve logistic and organizational problems in an efficient manner, optimizing time, resources and reducing costs. This discipline is still applied within all the company enterprises with an entrepreneurial enterprise of internationalization.
What is Facility Management?
It is defined as “the company discipline that coordinates the physical work space with human resources and the company’s own and specific activity, integrating the principles of economic and financial management as well as architecture and behavioral and engineering sciences.”
It deals about controlling all activities that do not concern the core business of a company, ie office productivity, utilities, security, telecommunications, services, maintenance, logistics, problem solving.
Facility Management includes also the design, implementation and control process through which the facilities (the services and resources necessary to support and facilitate the primary business activity) are identified, specified, retrieved and provided for the purpose of maintaining those levels of service capable to meet business needs, maintaining a quality work environment at the lowest possible expense. It has to do with all the production departments to understand and assist the requests and utilities of the single and specific production.
The three aspects that characterize the company discipline are:
- The strategic aspect that concerns every decision concerning the management and procurement policy of services and human resources and not to be used to support and achieve customer / supplier objectives (budget preparation, cost allocation, safeguarding and control, maintenance of the standards).
- The analytical aspect related to the understanding of the needs of the customers, the control of the results, the identification of new techniques and action technologies to contribute effectively to the achievement of the objectives.
- The management-operational aspect that concerns the implementation and coordination of all services and the definition of systems and related procedures.
The entertainment sector needs the role of the Facility Manager, it is essential to support the request for professional production, through logistical coordination, the procurement of appropriate equipment and direct labor, necessary aspects to achieve the quality standards set by the customer / company .
The Facility Manager, thanks to its experience in strategic area, analysis and operational control, has the role of helping and supporting those companies that by their nature operate in the area and need advanced organization to manage all their activities .
He can intervene both in the analytical phase and in the decision-making phase, carefully evaluating the action strategy and the client’s primary needs, developing the design of the specifically requested services and finally in the operational management phase, carried out together with his team, called Facility Department, realizes and applies the studied procedures.
As a result, the Facility manager also has the function of checking the entire status of the works to verify that they are working properly and to intervene if necessary, if further measures are necessary or unforeseen needs emerge during the analysis phase. Ultimately, in view of the assistance to any production, he is able to direct and advise the client towards the most suitable tools and methods that are necessary for his project and to implement them using all the most suitable tools that the market can offer at that time.
Through dialogue with production, it is able to satisfy and support the work flow and anticipate its problems.